Cut fiber blamed for cell phone/internet outage in Lakes Area Wednesday

AT&T customers experienced service outages in parts of our area on Wednesday.

Companies that track service interruptions and complaints showed a large area in western Kentucky was affected. More than half of the problems were apparently internet-related, with a third of the complaints related to telephone service.

AT&T media relations was due to a fiber cut.

The repairs has since been finished.

Service-tracking websites showed some Verizon customers in western Kentucky also experienced problems on Wednesday.

It’s not clear if the two companies share fiber, or if the outages were related.